Enterprise IVR, automated token scheduling, and tailored cloud software integrations.
Scalable automation and software services for clinics and enterprises
Real-time queue tracking, WhatsApp appointment confirmations, and OPD slot management systems.
Custom backend microservices, Meta Cloud API integrations, and secure payment pipeline integrations.
Cloud deployment, payment gateway verification setup, and continuous IT support for modern businesses.
Review our service terms, privacy rules, and cancellation policies.
When booking an appointment token through our automated platform, the total fee (e.g., ₹59) is structured as follows:
CERVE TECH SERVICE acts as the technology facilitator. Decisions regarding doctor availability, consultation rescheduling, and consultation fee waivers rest solely with the respective hospital or clinic administration.
Custom software setup fees, onboarding charges, and dedicated IVR/WhatsApp automation configuration fees are non-refundable once engineering or deployment has commenced. Recurring SaaS subscriptions may be cancelled with 15 days' written notice prior to the upcoming renewal date by emailing vivyash@cervetech.in.
Approved consultation refunds (₹50) are initiated within 24 to 48 hours of clinic authorization and will reflect in the patient's original payment source (UPI, Debit/Credit Card, or Net Banking via Razorpay) within 5–7 working days.
CERVE TECH SERVICE respects your privacy. This policy covers user data handling across our websites and automated communications.
We collect business contact information, mobile numbers for WhatsApp message delivery, and Razorpay Order/Payment transaction IDs. We do not collect or store credit/debit card numbers, CVVs, or banking PINs. All financial transactions are securely processed by Razorpay.
Data is used exclusively to generate appointment tokens, send delivery alerts, provide technical support, and ensure compliance with Indian tax laws.
All communication channels utilize HTTPS/TLS encryption. We do not sell or trade personal data to third parties.
By engaging CERVE TECH SERVICE or using our automated systems, you agree to comply with these terms.
We provide software automation, IVR integration, and queue management platforms. Token allocations are subject to clinic/doctor availability.
CERVE TECH SERVICE shall not be liable for incidental delays arising from third-party network outages (such as Meta WhatsApp Cloud API or local telecom failures).
All contracts and terms are governed by the laws of India, subject to the jurisdiction of courts in Chikkaballapur, Karnataka.
All software solutions, token credentials, and automated services are delivered digitally through cloud infrastructure, secure webhooks, and electronic communication.
Custom setup and automation projects are deployed within 3 to 7 working days following project confirmation and credential verification.